Trend Lighting Laboratories Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Information We Collect
Trend Lighting Laboratories Pty Ltd collects personal data in the course of its business activities, including in connection with some client services. We also collect personal data on certain areas of our website when generating personalised datasheets and registering for Trend Lighting Laboratories newsletters. The personal data collected varies and may include information that you provide, such as your name, mailing address, e-mail address, telephone number and fax number.
Additionally, we may automatically collect information about the devices you use to interact with our website. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our website. We may also automatically collect information about how you use the website, such as what you have searched for and viewed on the website. The information automatically collected may be associated with a unique identifier as well as with any other personal data you have provided.
Trend Lighting Laboratories Co Pty Ltd collects your Personal Information primarily to fulfill your requests for information, provide our services to you, personalise content that you view or receive on the website, evaluate and improve our services and distribute newsletters and alerts to you, analyse sites’ performance, prevent fraud and enforce Trend Lighting Laboratories Co Pty Ltd’s agreements. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Disclosure of Personal Information
Trend Lighting Laboratories Co Pty Ltd will not intentionally disclose or transfer (and will take all reasonable steps to prevent the unauthorised or accidental disclosure of) your personal data to third parties without your consent or as otherwise permitted by law. Trend Lighting Laboratories Co Pty Ltd may provide access to your personal data to third party service providers engaged by Trend Lighting Laboratories Co Pty Ltd to provide services related to the website as well as related to Trend Lighting Laboratories Co Pty Ltd’s business activities. We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data.
Security of Personal Information
Trend Lighting Laboratories Co Pty Ltd may retain personal data for longer than the duration of the business relationship should we need to retain it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules. Your Personal Information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure. If you request that we delete your personal data, Trend Lighting Laboratories Co Pty Ltd will make reasonable attempts to delete all instances of the information in their entirety.
Accessing Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We reserve the right to charge an appropriate administrative fee for complying with your request where allowed by applicable law, and/or deny your requests where they may be manifestly unfounded, and/or excessive, or otherwise objectionable or unwarranted under applicable law.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Policy Enquiries
If you have any queries about our Privacy Policy, please contact us at:
Trend Lighting Laboratories Pty Ltd
7 Coggins Place Mascot, Mascot NSW 2020
(02) 9669 8888
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au.